Terms of service
OVERVIEW
Welcome to NaturalBase Outdoor! The terms "we", "us" and "our" refer to NaturalBase Outdoor. NaturalBase Outdoor operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). NaturalBase Outdoor is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK].
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account.
SECTION 2 - OUR PRODUCTS
We strive for accuracy, but product colors and appearance may vary depending on your device settings. We do not warrant that product quality will meet your expectations exactly as rendered online. All descriptions and pricing are subject to change without notice.
SECTION 3 - ORDERS
Your order is an offer to purchase and is not accepted until confirmed by us. We reserve the right to decline any order for any reason. Purchases are for personal or household use only and not for commercial resale.
SECTION 4 - PRICES AND BILLING
Posted prices do not include taxes, shipping, or customs duties unless stated. You agree to provide current, complete, and accurate purchase and account information for all transactions.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only. Once we transfer products to the carrier, the title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content (text, images, logos, designs) is owned by NaturalBase Outdoor or its licensors and is protected by copyright and trademark laws. You may use the Services for personal, non-commercial use only.
SECTION 7 & 8 - THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools (e.g., payment processors) or links to external sites. We are not responsible for their content, accuracy, or any damages arising from their use. Use them at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
NaturalBase Outdoor is powered by Shopify. However, your contract is directly with us. Shopify is not responsible for any aspect of sales or products.
SECTION 10 - PRIVACY POLICY
Personal information is governed by our Privacy Policy [LINK] and, where applicable, Shopify's Privacy Policy.
SECTION 11 - FEEDBACK
If you submit feedback or reviews, you grant us a perpetual, worldwide license to use that content for any purpose, including commercial use, without compensation.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct typographical errors, inaccuracies, or omissions regarding pricing and availability, even after an order has been submitted.
SECTION 13 & 14 - PROHIBITED USES AND AI AGENTS
You may not use the Services for unlawful purposes or to infringe on IP rights. AI Agents: Any software or service (Agent) acting autonomously must identify itself in the user-agent string as "Agent/[agent name]" and must not mimic human behavior to circumvent security measures (like CAPTCHAs).
SECTION 16 & 17 - DISCLAIMERS AND LIMITATION OF LIABILITY
The Services are provided "as is" and "as available". To the fullest extent permitted by law, NaturalBase Outdoor and Shopify shall not be liable for any indirect, incidental, or consequential damages (including lost profits or data) arising from your use of the Services.
SECTION 18 - INDEMNIFICATION
You agree to defend and hold NaturalBase Outdoor and Shopify harmless from any claims or legal fees arising from your breach of these Terms or violation of any law.
SECTION 22 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of [Province of British Columbia, Canada]. You consent to the jurisdiction of the courts located in [Vancouver, BC].
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to: info@naturalbase.co
Trading Name: NaturalBase Outdoor
Address: Suite720, 999 W Broadway, Vancouver, BC V5Z 1k5